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Auto Repair Marketing · Pay Per Customer

Turn auto repair enquiries into paying customers.

We help auto repair workshops turn enquiries into paying customers — from the vehicle issue and service needed to a booking and an agreed paid repair, with fees structured around the customer outcome, not the number of leads collected. This is distinct from cosmetic auto detailing.

See how it works
Illustrative workflowEnquiry → Customer
EnquiryLanding page
ResponseInstant reply
QualifyIssue & vehicle
BookingDrop-off set
CustomerPaid repair
Example enquirynow
Hi, my car is making a strange noise — can I book it in and do you do diagnostics?
Auto-responding & qualifying…

Illustrative conversation.

Built for auto repair workshops

General auto repairSpecialist mechanicsDiagnostic workshopsBrake & suspensionTransmission specialistsLogbook servicing

A different way to grow your auto repair workshop

A typical arrangement bills for activity. LCY ties its performance fee to the agreed paying-customer result.

The Traditional Model

Pay for activity, carry the risk

  • A typical retainer-led arrangement may charge management fees independently of customer outcomes.
  • You receive Auto Repair Workshop Marketing enquiries that may never reply.
  • Manual follow-up and booking work is left to your business.
  • Opportunities get forgotten after one or two follow-ups.
  • You carry most of the marketing risk whether results happen or not.
The usual invoice

Agency fee + ad spend + … “the marketing bill still arrives.”

The LCY Model

We focus on the result, not just the lead

  • We build the campaign and the landing page.
  • We automate response and follow-up so prospects don't go cold.
  • We qualify the service, location and intent before your team speaks with anyone.
  • We help guide prospects toward an intro session or visit, with reminders and re-engagement.
  • You pay when the agreed paying-customer result happens.
You pay when the result happens
A customer is counted when the agreed customer conversion happens — for example, a paying customer (or membership where that's how your business defines a result). An enquiry or a visit that doesn't convert is not this result.

Advertising budget and any other agreed costs are separate; scope, fees and tracking are agreed upfront.

Where most auto repair workshops lose customers

Drivers call whoever answers first when worried. The gap between an enquiry and a paid repair is where revenue disappears. We close it.

Reply while concern is high

A worried driver wants help now. The system replies instantly so an enquiry doesn't go cold while your team is in the bay.

Can you look at my car?
Yes — what issue and vehicle?

Illustrative conversation.

Keep bookings moving

A booking enquiry not followed up rarely converts. Automated follow-up keeps prospects moving toward a paid repair.

Day 0 · Enquiry
Day 1 · Booking reminder
Day 2 · Re-engage

Example cadence, not a fixed schedule.

Track paying customers

The question isn't how many enquiries arrived — it's how many became paying customers. We track the journey that became revenue.

Enquiry→Booking→Customer tracked
How it works

From enquiry to paying customer

01

Campaign & landing page

Offer and landing page positioned around what a driver wants — reliable repair, clear pricing and a reason to enquire.

LCY handles
02

Respond & qualify

Instant reply captures the vehicle issue and service needed, then guides the prospect toward a booking.

LCY handles
03

Follow-up & booking

Automated follow-up and reminders keep the prospect moving toward the drop-off, with re-engagement so opportunities don't disappear.

LCY handles
04

Agreed customer outcome

Your workshop delivers the repair and collects payment. We track what became a paying customer — not just how many enquiries arrived.

Your team handles

Bays fill with customers who actually bring their car in. Acquisition should be tied to the customer outcome.

Pay around the agreed customer

Fees are structured around an agreed customer outcome — not bookings confirmed or leads collected.

What counts as a result

An enquiry or booking is a step toward a result — it is not the result itself.

A customer is counted when the agreed customer conversion happens — for example, a paid repair or service. The exact definition is agreed before launch so both parties use the same measurement. Enquiries that never reply are not counted as results on their own.

What we agree before launch

  • What counts as a customer
  • How customers are tracked
  • The performance fee
  • The advertising budget
  • Your booking process

We bring the demand. You deliver the repair.

LCY handles

  • Campaign, landing page and offer
  • Instant response and lead qualification
  • Booking follow-up and confirmation
  • Automated follow-up and reminders
  • Customer conversion tracking

Your team handles

  • Deliver reliable repairs
  • Run a smooth check-in process
  • Respond quickly when human attention is needed
  • Collect payment for the repair

Common questions

What counts as a customer?

The exact definition of a customer is agreed before the campaign begins. For auto repair workshops, a customer result is typically a paid repair or service — not an enquiry, a booking that doesn't convert, or a lead that never replies.

How is this different from auto detailing?

Auto repair focuses on mechanical repair and servicing. Cosmetic auto detailing is a separate service with its own page. Qualification captures the right scope so prospects reach the right service.

Can the system qualify the issue upfront?

Yes. During qualification the system can capture the vehicle issue and service needed so your team prepares the right booking.

How does pricing and the advertising budget work?

The performance fee and the advertising budget are agreed before the campaign launches. No specific price is published; terms are confirmed per campaign.

Stop paying for leads. Start paying for customers.

More paying customers. Fuller bays. Only pay when the agreed customer outcome happens.

Pay Per Customer · Auto Detailing Marketing · Performance-Based Marketing