Turn audiology enquiries into attended patients.
We build the campaign, respond to hearing-care enquiries instantly, qualify the concern and appointment fit, and move prospects toward an audiology visit — with fees structured around the agreed patient outcome, not the number of leads collected. Clinical assessment, suitability and treatment are handled by your qualified team.
Illustrative conversation, not an actual patient.
Illustrative conversation, not an actual patient.
Built for appointment-based audiology clinics
A different way to grow your audiology clinic
A typical arrangement bills for activity. LCY ties its performance fee to the patient result.
The Traditional Model
Pay for activity, carry the risk
- A typical retainer-led arrangement may charge management fees independently of customer outcomes.
- You receive Audiology Clinic Marketing enquiries that may never reply.
- Manual follow-up and booking work is left to your business.
- Opportunities get forgotten after one or two follow-ups.
- You carry most of the marketing risk whether results happen or not.
Agency fee + ad spend + … “the marketing bill still arrives.”
The LCY Model
We focus on the result, not just the lead
- We build the campaign and the landing page.
- We automate response and follow-up across WhatsApp, Messenger, SMS and chat.
- We qualify the service and location fit before your team speaks with anyone.
- We help guide prospects toward an appointment, with reminders and no-show recovery.
- You pay when the agreed patient result happens.
Advertising budget and any other agreed costs are separate; scope, fees and tracking are agreed upfront.
Where most audiology clinics lose patients
The gap between an enquiry and an attended appointment is where revenue disappears. We close it.
Reply while interest is fresh
Someone noticing hearing changes often delays acting. The system replies instantly so an enquiry doesn't go cold while your front desk is busy.
Illustrative conversation.
Keep appointments moving
A lead followed up once and forgotten is a missed patient. Automated follow-up and reminders keep the conversation moving toward the appointment.
Example cadence, not a fixed schedule.
Track patient outcomes
The question isn't how many leads arrived — it's how many became patients. We track the journey that actually became revenue.
From enquiry to agreed patient outcome
Campaign & landing page
We build the offer, campaign and a focused landing page positioned around what your ideal audiology patient actually wants — a clear reason to enquire, not just 'contact us'.
LCY handlesResponse & qualification
The system replies instantly through WhatsApp, Messenger, Instagram, SMS or chat, then collects the hearing concern and preferred timing so your team speaks with the right opportunities.
LCY handlesFollow-up & booking
Automated follow-up keeps the conversation moving and guides qualified prospects toward an audiology appointment, with reminders and no-show recovery.
LCY handlesAgreed patient outcome
Your clinic welcomes the patient and delivers care. We track what actually became a patient — attendance plus payment for the first treatment — not just how many leads arrived.
Your team handlesCampaign & landing page
We build the offer, campaign and a focused landing page positioned around what your ideal audiology patient actually wants — a clear reason to enquire, not just 'contact us'.
LCY handlesResponse & qualification
The system replies instantly through WhatsApp, Messenger, Instagram, SMS or chat, then collects the hearing concern and preferred timing so your team speaks with the right opportunities.
LCY handlesFollow-up & booking
Automated follow-up keeps the conversation moving and guides qualified prospects toward an audiology appointment, with reminders and no-show recovery.
LCY handlesAgreed patient outcome
Your clinic welcomes the patient and delivers care. We track what actually became a patient — attendance plus payment for the first treatment — not just how many leads arrived.
Your team handlesEmpty appointment slots are revenue that can never be recovered. Let's fill them.
Pay around the agreed result
Fees are structured around an agreed patient outcome — not the number of leads collected.
What counts as a result
A booked appointment is a step toward a result — it is not the result itself.
What we agree before launch
- How results are tracked
- The performance fee
- The advertising budget
- Lead handling responsibilities
- The clinic's booking and care process
We bring the opportunity. Your clinic delivers the care.
LCY handles
- Campaign, landing page and offer
- Instant response and lead qualification
- Automated follow-up and reminders
- Appointment booking and no-show recovery
- Conversion tracking and reporting
Your team handles
- Welcoming the patient and delivering care
- Availability for human responses when needed
- A consistent booking and care process
- Collecting payment for the first treatment
Common questions
What counts as a patient?
A patient counts as a result when they attend the clinic and pay for their first treatment. A lead, enquiry, booking, no-show, or payment without attendance is not enough.
Does buying a hearing aid count as the result?
Not by default. The defined outcome is a patient who attends the clinic and pays for their first treatment — not a product purchase or a free hearing assessment alone. The exact campaign scope, including how the first paid treatment is defined for your clinic, is confirmed before launch.
How does pricing and the advertising budget work?
The performance fee and the advertising budget are agreed before the campaign launches. The fee is structured around an agreed patient outcome rather than the number of leads collected. No specific price is published; terms are confirmed per campaign.
Is a booked appointment the same as a patient result?
No. A booked appointment is a step toward a result, not the result itself. A patient counts as a result when they attend the clinic and pay for their first treatment.
Let's build your patient acquisition system.
More booked patients. Less wasted capacity. Only pay when the agreed result happens.
Pay Per Patient · Performance-Based Marketing · Lead Generation
