Turn veterinary enquiries into paying clients.
We help veterinary clinics turn pet-owner enquiries into paying clients — from the pet's concern and service needed to an appointment and an agreed paid visit, with fees structured around the customer outcome, not the number of leads collected. Clinical assessment, diagnosis and treatment remain with your veterinary team.
Illustrative conversation.
Illustrative conversation.
Built for veterinary clinics
A different way to grow your veterinary clinic
A typical arrangement bills for activity. LCY ties its performance fee to the agreed paying-customer result.
The Traditional Model
Pay for activity, carry the risk
- A typical retainer-led arrangement may charge management fees independently of customer outcomes.
- You receive Veterinary Clinic Marketing enquiries that may never reply.
- Manual follow-up and booking work is left to your business.
- Opportunities get forgotten after one or two follow-ups.
- You carry most of the marketing risk whether results happen or not.
Agency fee + ad spend + … “the marketing bill still arrives.”
The LCY Model
We focus on the result, not just the lead
- We build the campaign and the landing page.
- We automate response and follow-up so prospects don't go cold.
- We qualify the service, location and intent before your team speaks with anyone.
- We help guide prospects toward an intro session or visit, with reminders and re-engagement.
- You pay when the agreed paying-customer result happens.
Advertising budget and any other agreed costs are separate; scope, fees and tracking are agreed upfront.
Where most veterinary clinics lose clients
Pet owners call whoever answers first when worried. The gap between an enquiry and a paid visit is where revenue disappears. We close it.
Reply while concern is high
A worried pet owner wants help now. The system replies instantly so an enquiry doesn't go cold while your team is in consult.
Illustrative conversation.
Keep appointments moving
A booking enquiry not followed up rarely converts. Automated follow-up keeps prospects moving toward a paid visit.
Example cadence, not a fixed schedule.
Track paying clients
The question isn't how many enquiries arrived — it's how many became paying clients. We track the journey that became revenue.
From enquiry to paying client
Campaign & landing page
Offer and landing page positioned around what a pet owner wants — the service, care standards and a clear reason to enquire.
LCY handlesRespond & qualify
Instant reply captures the pet's concern, service needed and location, then guides the prospect toward an appointment.
LCY handlesFollow-up & appointment
Automated follow-up and reminders keep the prospect moving toward the visit, with re-engagement so opportunities don't disappear.
LCY handlesAgreed customer outcome
Your clinic delivers the care and collects payment. We track what became a paying client — not just how many enquiries arrived.
Your team handlesCampaign & landing page
Offer and landing page positioned around what a pet owner wants — the service, care standards and a clear reason to enquire.
LCY handlesRespond & qualify
Instant reply captures the pet's concern, service needed and location, then guides the prospect toward an appointment.
LCY handlesFollow-up & appointment
Automated follow-up and reminders keep the prospect moving toward the visit, with re-engagement so opportunities don't disappear.
LCY handlesAgreed customer outcome
Your clinic delivers the care and collects payment. We track what became a paying client — not just how many enquiries arrived.
Your team handlesEvery unanswered enquiry is a client lost to a faster clinic. Let's fix that.
Pay around the agreed customer
Fees are structured around an agreed customer outcome — not appointments booked or leads collected.
What counts as a result
An enquiry or appointment is a step toward a result — it is not the result itself.
What we agree before launch
- What counts as a customer
- How customers are tracked
- The performance fee
- The advertising budget
- Your booking and care process
We bring the demand. Your clinic delivers the care.
LCY handles
- Campaign, landing page and offer
- Instant response and lead qualification
- Appointment booking and follow-up
- Automated follow-up and reminders
- Customer conversion tracking
Your team handles
- Deliver quality veterinary care
- Run a smooth consult process
- Respond quickly when human attention is needed
- Collect payment for the visit
Common questions
What counts as a customer?
The exact definition of a customer is agreed before the campaign begins. For veterinary clinics, a customer result is typically a paid visit — not an enquiry, an appointment that doesn't convert, or a lead that never replies. Clinical decisions remain with your veterinary team.
Does the system make clinical decisions?
No. The system helps respond to enquiries, qualify the concern and guide prospects toward booking. Clinical assessment, diagnosis and treatment are handled by your qualified veterinary professionals.
Can the system handle emergency enquiries?
During qualification the system can capture the urgency and pet concern so urgent cases are surfaced quickly for your team.
How does pricing and the advertising budget work?
The performance fee and the advertising budget are agreed before the campaign launches. No specific price is published; terms are confirmed per campaign.
Stop paying for leads. Start paying for clients.
More paying clients. More visits. Only pay when the agreed customer outcome happens.
Pay Per Customer · Pay Per Patient · Performance-Based Marketing